Service


Services

Ultimate Service Ultimate Service

When it comes to real estate, it seems like everybody talks about customer service. But service isn't just talk. We recognize that you want more than just conversation. You want a commitment to action. That's why we've created Ultimate Service, a system that puts you in control. Ultimate Service delivers real value and assures you the highest possible level of customer satisfaction.

Custumer Satisfaction .. the measurement that matters! 1. We listen: We want to know what things are most important to you, the customer. Tell us. We'll listen.

2. Together we set our written service standards: Together we'll develop a customized service plan that reflects you specific needs. We will live up to these written commitments, or you have the right to cancel you Buyer's or Seller's agreement.

3. You evaluate us: When our job is done, we'll ask you to complete a Customer Satisfaction Survey telling us how we did and how we can improve.

The Result: Ultimate Service We take everything we've learned along the way and use it to continually improve the services we offer.





Concierge

Our Concierge Program introduces you to special programs that can help you save time and money on a variety of goods and services that benefit homeowners.

These centralized services offer you convenience and peace of mind before, during and after your busy home buying or selling experience. We are continually working towards 100% customer satisfaction by going above and beyond the traditional bounds of real estate service.

Please
contact me for more information about the Concierge Program. View special offers here.




@Home With US


Not quite ready to buy or sell? Want to keep up to date on the housing market and mortgage rates? Need advice on renovations and home maintenance?

Sign up for my customized eNewsletter and your questions will be answered! "@Home With US" features articles on buying and selling homes, renovations, household tips and of course has the latest mortgage rates and housing industry news.

Delivered 8 times a year directly to your inbox at no cost to you - what easier way is there to keep up to date with real estate?






Ultimate Service Surveys

We've surveyed thousands of customers from coast to coast. Their needs, wishes and expectations have helped us establish the high standards of performance we work so hard to provide to every customer - every time.

Thank you for selecting us to assist you with your recent real estate transaction. I sincerely appreciate your taking the time to fill out my customer satisfaction surveys. Please select the
buyer or seller survey.





Personal Retriever Canada 

Our Personal Retriever is an automatic, confidential Email service to help you find your new home or monitor how much homes are selling for in your neighbourhood . There is no cost or obligation and no one will call.

Personal Retriever Canada lets you create your very own personalized portfolio of real estate information. If you would like to obtain a Personal Retriever account of your own please contact us.



Relocation

Moving To Calgary


 
If you’re moving to Calgary or considering it, you’ve found a great city to call home. Great schools, friendly neighbors, wide-open spaces and a myriad of cultural activities - you’ll be surprised at how much this city has in store for you.

We believe it is our duty and a privilege to
introduce you to Calgary. Above everything else we would like to make your relocation process as easy as possible for everyone involved. To us that means providing the following information to anyone who wants to find out more about Calgary:
 
  • Access to all MLS property for sale.
  • Links to important Calgary community information, including schools, city services, etc.
  • Information about the different neighbourhoods in Calgary
  • Discussion of buyer vs. seller representation.
  • Arranging showings of suitable homes based on your needs.
  • Arranging for mortgage counseling and pre-approval at your request.
  • Arranging for inspections and settlement of your new home.

    Fill out our
    Relocation form to get the process started.

    Our team will handle every detail quickly and efficiently, leaving you free to take care of the myriad tasks involved with packing up and getting ready to move.
     
    Moving Away From Calgary
     
    If you are leaving Calgary call us and we can help you sell your current home and refer you a qualified Agent in the area that you are moving to through our relocation source. We can assist you world wide.